Club Viago - Resort & Dining Certificates – Viágo Direct

Resort & Dining Certificates Program

FAQ's

Hotel Savings

Q: How do I use my Hotel savings code?

A: Activate your travel savings code to create an account. Search 1,000,000 properties around the world. Savings are displayed with each search result. Results with the greatest savings are displayed first. Place your reservation and the amount that you will save will be deducted from your Savings Bank Balance.

Q: Do I have to use my Hotel savings code on one reservation?

A: No. The travel savings program is flexible and permits you to use your entire Savings Bank Balance on a single or multiple reservations until your Savings Bank Balance is empty. The amount that you may apply to each reservation is determined by the parameters of your search and the savings available through the hotels and resorts that you choose.

Q: Can I use the entire amount of my hotel savings towards my reservation?

A: Yes, if the amount of savings for the selected hotel or resort is equal to the amount of your Savings Bank Balance, the entire amount will be applied to your reservation automatically.

Q: Can I combine multiple Hotel codes for additional savings?

A: Yes. You may add multiple hotel codes to your account for additional savings and a larger savings bank.

Q: Is there a minimum stay required?

A: No. There is no minimum stay required. You can stay for a minimum of 1 night or the maximum nights allowed for that hotel.

Q: What hotels and resorts are available in the savings program?

A: With over 1,000,000 properties available through the savings program, you will find familiar brands and hotels around the world.

Q: Can I change or cancel my reservation? Is my reservation refundable?

A: Reservations booked on the website cannot be changed or modified once booked, but may be cancelled per the terms and conditions. Cancellation policies will vary depending on the hotel or resort you selected. Cancelled reservations may incur a cancellation fee.

Q: Can I give my savings code to a friend or family member?

A: Yes. A non-activated savings code is fully transferable. Once activated, a savings code cannot be transferred, and personal information cannot be changed. The person activating the savings code must be the person traveling or using the service.

Dining Savings

Learn how to access your Certificates, Points, and Codes

How to Redeem your Purchased Code

More information & Support For Dining Deals: https://support.restaurant.com/support/home